Interlibrary Borrowing Assistant (IBA)
Los Angeles, CA Los Angeles, CA Full-time Full-time 4 days ago 4 days ago 4 days ago Reporting to the Interlibrary Loan and Document Delivery Borrowing Lead (ILL/DD BL) the Interlibrary Borrowing Assistant (IBA) assists with handling of the day to day processing of interlibrary loan requests received from VDX.
Major duties include bibliographic verification of requests including determining lenders and holdings information.
Assist with producing student employee's daily work schedule and supervision and training of 6 FTE student employees in processing materials received from lending institutions.
The IBA is responsible for overseeing all billing issues related to books borrowed from institutions.
The IBA provides service at the Circulation Desk during regularly scheduled hours and performs additional administrative tasks as assigned.
The UCLA Library Interlibrary Loan and Document Delivery (ILL/DD) department provides interlibrary loan services for the eight UCLA Libraries (Charles E Young Library, Biomedical, Music, Powell, Rosenfeld, Science and Engineering Boelter and Geology) reporting to the University Librarian.
The department handles 50,000 lending requests and 32,000 borrowing requests annually for all types of materials, both print and electronic in nature.
ILL/DD works with libraries nationally and worldwide to provide UCLA patrons with needed research material not owned by the University, and also works with other libraries to share UCLA's world-renowned collections with their patrons.
UCLA ILL/DD is the largest ILL center in the UC system in terms of number of requests processed and filled for library patrons.
The Enterprise-Wide Operations section of Access Services is responsible for coordinating and executing annual deposits of materials from the libraries to the Southern Regional Library Facility, planning and executing large-scale shifting operations, pulling and replacing materials for various digitization projects, opening and receiving shelf-ready materials at various libraries, and coordinating course reserves policies at the UCLA Libraries.
Percentage of Time:
100 Shift Start:
8:
00 am Shift End:
5:
00 pm Qualifications for Position 22 Records Qualifications Required/Preferred 1.
Demonstrated knowledge of the various operations of a large, high volume, Interlibrary Loan operation in an academic library, including borrowing, lending, billing, and public services.
Required 2.
Demonstrated knowledge of circulation, acquisitions, and technical services processing in a large academic library.
Required 3.
Demonstrated experience with an integrated library system such as ALMA and UC Search.
Required 4.
Working knowledge of U.
S.
Copyright Law as it pertains to library photocopying and scanning.
Required 5.
Demonstrated sound judgment and ability to work cooperatively and independently and establish, maintain and/or alter priorities to reflect the relative importance of multiple job responsibilities within the framework of department and library policies and goals while coping with a fluctuating workload and competing demands.
Required 6.
Excellent written and oral communication and interpersonal skills, especially writing skills to compose a variety of documents (such as correspondence and procedures) that are logical, concise and grammatically correct.
Required 7.
Attention to detail, demonstrated capacity for carrying out tasks in an accurate manner, and ability to check own work for accuracy.
Required 8.
Ability to make immediate decisions based on situational and policy/procedural considerations (i.
e.
need for flexibility, sensitivity to good public relations and long term impact of various library user groups such as professional students and faculty).
Required 9.
Interpersonal skills sufficient to effectively represent section and unit in various situations, such as committees, and with students and faculty regarding billing, reserves, and loan period issues.
Required 10.
Problem solving skills to resolve disputes and discrepancies.
Required 11.
Skill in speaking clearly and distinctly, using appropriate vocabulary, and grammar to obtain or convey information to faculty, staff, student workers, and library users.
Required 12.
Organizational and analytical skills to balance multiple (and sometimes conflicting) priorities, lead complex projects, and perform efficiently and courteously amidst frequent distractions and interruptions.
Required 13.
Ability to carry out the following physical maneuvers:
lifting (15 lbs.
), carrying, pushing, pulling, kneeling, climbing, balancing, stooping, crouching, and reaching.
Required 14.
Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers.
Ability to work harmoniously and as a team player, thrive in a team-based environment, and skill in fostering teamwork among others.
Required 15.
Ability to follow directions from supervisors (and to provide clear directions to staff and student employees).
Required 16.
Ability to get to work reliably and on time and to be present in the workplace during normal working hours.
Required 17.
Working knowledge of the National Library of Medicine and Library of Congress classification filing rules.
Required 18.
Demonstrated skill in supervising student assistants including training, organizing workflow to accomplish objectives, delegating responsibilities, and monitoring performance.
Preferred 19.
Working knowledge of UC Library Search and databases, ALMA, OCLC, DOCLINE, and VDX.
Preferred 20.
Demonstrated ability to embrace and effectively utilize new and emerging technologies.
Skill in responding quickly to technical challenges with well-conceived solutions which serve the best interests of the UCLA Library community.
Preferred 21.
Working knowledge of UC and UCLA policies, procedures, administration and operations, particularly regarding Interlibrary Loan, cataloging, and technical services processing.
Preferred 22.
Working knowledge of university and library personnel policies and procedures.
Preferred Additional Posting Information Bargaining Unit:
CX-Clerical & Allied Services Application Deadline:
05-31-2023 External Posting Date:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Major duties include bibliographic verification of requests including determining lenders and holdings information.
Assist with producing student employee's daily work schedule and supervision and training of 6 FTE student employees in processing materials received from lending institutions.
The IBA is responsible for overseeing all billing issues related to books borrowed from institutions.
The IBA provides service at the Circulation Desk during regularly scheduled hours and performs additional administrative tasks as assigned.
The UCLA Library Interlibrary Loan and Document Delivery (ILL/DD) department provides interlibrary loan services for the eight UCLA Libraries (Charles E Young Library, Biomedical, Music, Powell, Rosenfeld, Science and Engineering Boelter and Geology) reporting to the University Librarian.
The department handles 50,000 lending requests and 32,000 borrowing requests annually for all types of materials, both print and electronic in nature.
ILL/DD works with libraries nationally and worldwide to provide UCLA patrons with needed research material not owned by the University, and also works with other libraries to share UCLA's world-renowned collections with their patrons.
UCLA ILL/DD is the largest ILL center in the UC system in terms of number of requests processed and filled for library patrons.
The Enterprise-Wide Operations section of Access Services is responsible for coordinating and executing annual deposits of materials from the libraries to the Southern Regional Library Facility, planning and executing large-scale shifting operations, pulling and replacing materials for various digitization projects, opening and receiving shelf-ready materials at various libraries, and coordinating course reserves policies at the UCLA Libraries.
Percentage of Time:
100 Shift Start:
8:
00 am Shift End:
5:
00 pm Qualifications for Position 22 Records Qualifications Required/Preferred 1.
Demonstrated knowledge of the various operations of a large, high volume, Interlibrary Loan operation in an academic library, including borrowing, lending, billing, and public services.
Required 2.
Demonstrated knowledge of circulation, acquisitions, and technical services processing in a large academic library.
Required 3.
Demonstrated experience with an integrated library system such as ALMA and UC Search.
Required 4.
Working knowledge of U.
S.
Copyright Law as it pertains to library photocopying and scanning.
Required 5.
Demonstrated sound judgment and ability to work cooperatively and independently and establish, maintain and/or alter priorities to reflect the relative importance of multiple job responsibilities within the framework of department and library policies and goals while coping with a fluctuating workload and competing demands.
Required 6.
Excellent written and oral communication and interpersonal skills, especially writing skills to compose a variety of documents (such as correspondence and procedures) that are logical, concise and grammatically correct.
Required 7.
Attention to detail, demonstrated capacity for carrying out tasks in an accurate manner, and ability to check own work for accuracy.
Required 8.
Ability to make immediate decisions based on situational and policy/procedural considerations (i.
e.
need for flexibility, sensitivity to good public relations and long term impact of various library user groups such as professional students and faculty).
Required 9.
Interpersonal skills sufficient to effectively represent section and unit in various situations, such as committees, and with students and faculty regarding billing, reserves, and loan period issues.
Required 10.
Problem solving skills to resolve disputes and discrepancies.
Required 11.
Skill in speaking clearly and distinctly, using appropriate vocabulary, and grammar to obtain or convey information to faculty, staff, student workers, and library users.
Required 12.
Organizational and analytical skills to balance multiple (and sometimes conflicting) priorities, lead complex projects, and perform efficiently and courteously amidst frequent distractions and interruptions.
Required 13.
Ability to carry out the following physical maneuvers:
lifting (15 lbs.
), carrying, pushing, pulling, kneeling, climbing, balancing, stooping, crouching, and reaching.
Required 14.
Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers.
Ability to work harmoniously and as a team player, thrive in a team-based environment, and skill in fostering teamwork among others.
Required 15.
Ability to follow directions from supervisors (and to provide clear directions to staff and student employees).
Required 16.
Ability to get to work reliably and on time and to be present in the workplace during normal working hours.
Required 17.
Working knowledge of the National Library of Medicine and Library of Congress classification filing rules.
Required 18.
Demonstrated skill in supervising student assistants including training, organizing workflow to accomplish objectives, delegating responsibilities, and monitoring performance.
Preferred 19.
Working knowledge of UC Library Search and databases, ALMA, OCLC, DOCLINE, and VDX.
Preferred 20.
Demonstrated ability to embrace and effectively utilize new and emerging technologies.
Skill in responding quickly to technical challenges with well-conceived solutions which serve the best interests of the UCLA Library community.
Preferred 21.
Working knowledge of UC and UCLA policies, procedures, administration and operations, particularly regarding Interlibrary Loan, cataloging, and technical services processing.
Preferred 22.
Working knowledge of university and library personnel policies and procedures.
Preferred Additional Posting Information Bargaining Unit:
CX-Clerical & Allied Services Application Deadline:
05-31-2023 External Posting Date:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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