Application Support Technician III
DescriptionWork where your work matters.
Work at CCRC.
CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being.
Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader.
We are not your typical non-profit.
We are 900
people strong and growing!Hiring Range:
$31.
00/hour-$34.
79/hourEssential Duties And ResponsibilitiesWithin a team environment, this position will perform the following
Responsibilities:
Administration & Application/Module Technical and User Support (80%)Reporting (20%)Job Specifications Minimum Required Education:
Associates Degree in Computer Science, Computer Information, or related field from an accredited college.
Experience:
3 years of application and user account administration with business or data analyst experience.
Technical Requirements:
Advance proficiency level using Microsoft Office application suite, web conferencing, and application technologies, and data visualization.
Basic knowledge of relational database design and structures.
Ability to evaluate & interpret specifications and business/user data and reporting needs Travel:
N/A Work Schedule:
This position is full time, 40 hours per week.
Overtime hours as needed.
Work environment:
Remote position (may come onsite for meetings as needed, monthly or quarterly).
Background & Health Clearance Requirements:
Choose an item.
COVID-19 Vaccination:
Agency policy requires that all CCRC employees are fully vaccinated or have an approved medical or religious exemption.
PreferredAll minimum requirements above met, plus:
Experience for functional areas assigned preferred:
For the HR / Finance Functional Area:
Advanced knowledge of UKG/Ultipro Workforce, or UKG/Ultipro Enterprise, with specialized application module integrations, or similar HRIS application administration experienceAbila MIP Financial Accounting, or similar Financial Management system experience.
For the Subsidy Application / EMR functional area:
Advanced knowledge of NoHoSoftware Suite or specialized family/child/childcare provider management software, Financial Projections and Forecasting.
For the HS Application Functional Area:
Experience:
Advance knowledge of HS practices, principles, procedures and processes to support the departments applications.
HS application experience such as ChildPlus.
Bilingual preferred.
Ability to converse, write and/or translate in English and SpanishAt CCRC, passion and meaningful work is rewarded! We offer employees:
Competitive compensation packageRobust benefit offerings -Medical, Dental, Vision, and Voluntary Life InsuranceBasic Life Insurance and Long Term Disability paid for by CCRCEmployer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vestingGenerous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter BreakOpportunities for learning and professional development, including education reimbursementEmployee Assistance and Wellness Programs501(c) (3) designation-You can apply for Public Service Loan Forgiveness! We have doubled in size over the past 10 years.
We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.
To view the full job flyer, please click here:
Application Support Tech III Job FlyerEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Customer Service Technical Support Upgrade Computer Hardware Provide Software Troubleshooting Problem Solving Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
Work at CCRC.
CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being.
Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader.
We are not your typical non-profit.
We are 900
people strong and growing!Hiring Range:
$31.
00/hour-$34.
79/hourEssential Duties And ResponsibilitiesWithin a team environment, this position will perform the following
Responsibilities:
Administration & Application/Module Technical and User Support (80%)Reporting (20%)Job Specifications Minimum Required Education:
Associates Degree in Computer Science, Computer Information, or related field from an accredited college.
Experience:
3 years of application and user account administration with business or data analyst experience.
Technical Requirements:
Advance proficiency level using Microsoft Office application suite, web conferencing, and application technologies, and data visualization.
Basic knowledge of relational database design and structures.
Ability to evaluate & interpret specifications and business/user data and reporting needs Travel:
N/A Work Schedule:
This position is full time, 40 hours per week.
Overtime hours as needed.
Work environment:
Remote position (may come onsite for meetings as needed, monthly or quarterly).
Background & Health Clearance Requirements:
Choose an item.
COVID-19 Vaccination:
Agency policy requires that all CCRC employees are fully vaccinated or have an approved medical or religious exemption.
PreferredAll minimum requirements above met, plus:
Experience for functional areas assigned preferred:
For the HR / Finance Functional Area:
Advanced knowledge of UKG/Ultipro Workforce, or UKG/Ultipro Enterprise, with specialized application module integrations, or similar HRIS application administration experienceAbila MIP Financial Accounting, or similar Financial Management system experience.
For the Subsidy Application / EMR functional area:
Advanced knowledge of NoHoSoftware Suite or specialized family/child/childcare provider management software, Financial Projections and Forecasting.
For the HS Application Functional Area:
Experience:
Advance knowledge of HS practices, principles, procedures and processes to support the departments applications.
HS application experience such as ChildPlus.
Bilingual preferred.
Ability to converse, write and/or translate in English and SpanishAt CCRC, passion and meaningful work is rewarded! We offer employees:
Competitive compensation packageRobust benefit offerings -Medical, Dental, Vision, and Voluntary Life InsuranceBasic Life Insurance and Long Term Disability paid for by CCRCEmployer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vestingGenerous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter BreakOpportunities for learning and professional development, including education reimbursementEmployee Assistance and Wellness Programs501(c) (3) designation-You can apply for Public Service Loan Forgiveness! We have doubled in size over the past 10 years.
We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.
To view the full job flyer, please click here:
Application Support Tech III Job FlyerEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Customer Service Technical Support Upgrade Computer Hardware Provide Software Troubleshooting Problem Solving Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
