Customer Experience Specialist (Call Center) Customer Service & Call Center - Los Angeles, CA at Geebo

Customer Experience Specialist (Call Center)

3.
0 Los Angeles, CA Los Angeles, CA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago Want to use your skills to positively impact a fast-paced, growing business? Looking to advance your career in an entrepreneurial environment? Blue Ridge, the largest ESOP & 401(k) administration firm in the country, is seeking a smart, driven, ambitious individual to start a rewarding and meaningful career with us.
This position offers a clear path for those individuals seeking challenges and growth in their development.
We have an opening for a Customer Experience Specialist (Bi-lingual Spanish speaking).
The Role:
The Customer Experience Specialist will communicate effectively and efficiently with participants via phone and email in English and Spanish.
To provide excellent customer service and respond to customer inquiries and requests for account information regarding their ESOPs.
Qualifications:
High school diploma or equivalent required.
Bi-lingual (Spanish speaking) candidates required.
One to two years customer service experience required.
One to two years Call Center experience preferred.
o Located in Mountain (MST) or Pacific/Alaska (PST) Time Zones preferred.
Ability to work 9am - 6pm PST Mondays - Fridays.
Benefits:
We offer challenging work, a competitive salary, and an outstanding opportunity for career growth for the right candidate.
Our comprehensive benefits package includes medical, dental, vision, life, disability, FSA/HSA with company contribution, 401(k) with company match, maternity/paternity benefits, paid time off and education/association dues assistance.
We work hard, but we also have fun.
As a Blue Ridge employee, you will be a part of a company that supports charitable activities through fundraising and volunteer work.
You'll enjoy working in a collaborative team, with a healthy work-life balance, competitive salary, and annual performance bonuses.
In addition, we celebrate our successes, and you'll have opportunities to shine by joining one of our committees:
teambuilding, communications, newsletter, picnic and charitable action, or by volunteering for a special project that calls your name.
Come join us at one of our offices (Charlottesville, VA, Columbia, MD, Pasadena, CA, Columbus, OH or Westchester, IL), or you can choose to work 100% remotely.
Don't miss this opportunity to become a part of our dynamic, growing organization! Equal Opportunity Employer Must be authorized to work in the US XJ6.
Estimated Salary: $20 to $28 per hour based on qualifications.

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