Information Services; Support Services Engineer
Turner is an Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/ sexual orientation/gender identity.
VEVRAA Federal Contractor
We are looking for a Support Services Engineer to help build, maintain, and troubleshoot our expanding infrastructure. You will be part of the Information Systems team supporting Southwest Business Unit operations by designing, integrating, and managing field and office environments.
Essential Duties and Responsibilities
X Manage and monitor all installed systems and network infrastructure.
X Install, configure, test and maintain operating systems, application software and system management tools.
X Liaise with vendors and other IS personnel for problem resolution; collaborate with external suppliers and the IS team to identify new methods that will enhance and improve existing processes.
X Provide on-site and off-site technical support for all staff members within the Southwest.
X Provide documentation of Turner assets to include but not limited to user manuals and guides which will assist Turner staff in daily operations.
X Engage in creative problem solving techniques during challenging and time sensitive situations.
X Maintain network reliability and security compliance by performing firmware upgrades, and configuring circuit failovers.
X Configure and setup all hardware and software for staff members through managed portal, Microsoft SCCM, standalone installations, application server, and Citrix interface.
X Enforce compliance of Information Services policies and procedures.
X Assist with the design of scalable networks which support flexibility and growth without compromising architecture, performance, or existing security policies in place.
X Create user accounts in active directory, assign users to specific security groups and add user based permissions to file servers.
X Install and configure routing equipment to include; routers, switches, wireless access points, VoIP gateways; point to point bridge.
X Install and configure system equipment to include; print servers, DNS servers, DHCP servers, application servers, VoIP servers.
X Monitor network traffic and isolating network latency while identifying potential malicious threats.
X Perform backup and disaster recovery operations for all support aspects of the business unit or jobsite location.
X Perform upgrades and management for all mobile devices to include iOS, Android, and Windows through ISP's and MDM.
May perform other duties as necessary or required.
Qualifications
One or more years of experience in an IS Support role in a corporate environment providing support of overall IS infrastructure and systems as well as assisting end users with all IS related items.
A Bachelor's or other degree in Computer Science or related field, or equivalent experience.
Other technical qualifications include: General understanding of networking, systems integration, database access, VoIP, and Microsoft Exchange. Responsible and detail-oriented individual with a proficient understanding of Microsoft Operating Systems and Networking fundamentals. Knowledge and comprehension of server based roles to include DHCP, DNS, NTP, SMTP, AD, and VM. Ability to troubleshoot networking issues through protocols such as ICMP, TCP/IP, Wi-Fi, SSH, SMB, TELNET, as well as routing protocols. Cross platform system management for cloud and on premise deployments. Experience with Microsoft Office 365, SharePoint, Windows OS, Mac OS, Android, and iOS.
Additional qualifications include:
Proven track record of providing excellent customer service to end-users.
Effective time management.
Ability to present information to management and public groups.
Ability to document procedures that conform to a prescribed style and format.
Good written, verbal, analytical, presentation, interpersonal, and communication skills.
Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.
Email this job to a friend! Your Name:
Your friend's email address:
Jobseekers
Returning Users? Sign in
Log Out
Search
Quic
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
VEVRAA Federal Contractor
We are looking for a Support Services Engineer to help build, maintain, and troubleshoot our expanding infrastructure. You will be part of the Information Systems team supporting Southwest Business Unit operations by designing, integrating, and managing field and office environments.
Essential Duties and Responsibilities
X Manage and monitor all installed systems and network infrastructure.
X Install, configure, test and maintain operating systems, application software and system management tools.
X Liaise with vendors and other IS personnel for problem resolution; collaborate with external suppliers and the IS team to identify new methods that will enhance and improve existing processes.
X Provide on-site and off-site technical support for all staff members within the Southwest.
X Provide documentation of Turner assets to include but not limited to user manuals and guides which will assist Turner staff in daily operations.
X Engage in creative problem solving techniques during challenging and time sensitive situations.
X Maintain network reliability and security compliance by performing firmware upgrades, and configuring circuit failovers.
X Configure and setup all hardware and software for staff members through managed portal, Microsoft SCCM, standalone installations, application server, and Citrix interface.
X Enforce compliance of Information Services policies and procedures.
X Assist with the design of scalable networks which support flexibility and growth without compromising architecture, performance, or existing security policies in place.
X Create user accounts in active directory, assign users to specific security groups and add user based permissions to file servers.
X Install and configure routing equipment to include; routers, switches, wireless access points, VoIP gateways; point to point bridge.
X Install and configure system equipment to include; print servers, DNS servers, DHCP servers, application servers, VoIP servers.
X Monitor network traffic and isolating network latency while identifying potential malicious threats.
X Perform backup and disaster recovery operations for all support aspects of the business unit or jobsite location.
X Perform upgrades and management for all mobile devices to include iOS, Android, and Windows through ISP's and MDM.
May perform other duties as necessary or required.
Qualifications
One or more years of experience in an IS Support role in a corporate environment providing support of overall IS infrastructure and systems as well as assisting end users with all IS related items.
A Bachelor's or other degree in Computer Science or related field, or equivalent experience.
Other technical qualifications include: General understanding of networking, systems integration, database access, VoIP, and Microsoft Exchange. Responsible and detail-oriented individual with a proficient understanding of Microsoft Operating Systems and Networking fundamentals. Knowledge and comprehension of server based roles to include DHCP, DNS, NTP, SMTP, AD, and VM. Ability to troubleshoot networking issues through protocols such as ICMP, TCP/IP, Wi-Fi, SSH, SMB, TELNET, as well as routing protocols. Cross platform system management for cloud and on premise deployments. Experience with Microsoft Office 365, SharePoint, Windows OS, Mac OS, Android, and iOS.
Additional qualifications include:
Proven track record of providing excellent customer service to end-users.
Effective time management.
Ability to present information to management and public groups.
Ability to document procedures that conform to a prescribed style and format.
Good written, verbal, analytical, presentation, interpersonal, and communication skills.
Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.
Email this job to a friend! Your Name:
Your friend's email address:
Jobseekers
Returning Users? Sign in
Log Out
Search
Quic
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
