Director, Product/Brand Manager

Loot Crate was founded in 2012 around a simple idea: put the awesomeness of Comic-Con in a box. Today, we ship some of the coolest geek, gaming, and pop-culture collectibles and accessories to a subscriber base in the hundreds of thousands of fans around the world. Loot Crate is one of the top subscription box services in the world spanning pop culture, gaming, anime and sports. We've assembled an amazing team of passionate, ambitious people who cultivate our ever-growing global community of fans and provide support of the highest caliber. We're always on the lookout for fun, hard-working new people to join our team and make Loot Crate even better.
You will be responsible for achieving growth targets and margin targets for each crate, working closely with our marketing teams to build highly compelling marketing campaigns to drive subscriptions and customer retention for each product line. You will also work closely with external partners and IP owners on developing co-marketing and PR programs.
The Product Manager will develop a thorough understanding of our customer profile and have a passion for pop culture and knowledge of its demographic. Experience with digital marketing is also highly preferred.
Help Curate the Crate Experience: Work cross-functionally to help pick the best fan products to be designed, procured, and placed inside the subscription experience.
Grow the Business: Responsible for driving subscription product lines by uncovering insights and identifying the levers of customer acquisition and retention behavior.
Licensor Relationship Management: Work with IP holders on product strategy and approvals, in addition to co-marketing and growth strategies.
Team Management: Lead cross-functional teams for assigned crates through life cycle process with a focus on delivering on time, exceeding customer satisfaction objectives and nailing financial KPIs.
Innovation: Invent and drive continuous process improvement and automation across our systems.
Marketing Strategy: Collaborate with Marketing team to optimize budget spend per month.
Customer Insights: Develop and maintain a working knowledge of the customer profile for each assigned IP partner in order to better support decision making on themes, crate branding, product assortments, IP's and customer experience.
Industry Trends & Insights: Identify relevant market and industry trends to inform planning and decision making.
Brand, marketing, product management experience in consumer web or retail/consumer
Products businesses (minimum of 4 years)
Previous P&L management experience
Ability to multi-task and work in a fast-paced environment
Organized, strong attention to detail, self-starting
Ability to think analytically and offer fact-based strategic insights
Demonstrated experience leading cross-functional teams
Strong interpersonal skills
Passion and interest in entertainment and pop culture
B.S. in Marketing/Finance or related field, MBA is a plus
Experience in Gaming a plus!

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