Program Manager, Commercial Transformation EPMO at City National Bank Los Angeles, CA 90189
Residential Lending DivisionMake a meaningful difference as a member of City Nationals Residential Lending group.
This is a great opportunity to grow your career with a stable and expanding organization while enhancing and retaining bank client relationships through competitive mortgage products and solutions with exceptional service and care.
WHAT WILL YOU DO?Responsible for the day-to-day operations of specific initiative(s) in the Commercial Transformation portfolio, including but not limited to Target Operating Model, process redesign, Commercial Lending platform deployment, LIBOR transition, and other key programsOrganizes, leads, and facilitates cross-LOB process design, measurement and re-engineering initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environmentDevelops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through CNB and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impactDevelops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimatesEstablishes standards for measuring performance against process requirements - Including the developing metrics that provide data for process management indicators for future improvement opportunities.
Establish standard operating procedures to help control any risk associated with initiatives.
Communicate and report project status to team leadership, including budget, risks and general business issuesParticipate in efforts to develop and execute testing, training and documentationParticipate in effective change management programs within the client organization including creating and administering communication plans to promote end-user adoptionAct as a user advocate to ensure overall system usability and adoptionContribute to the development of cross-team, framework-level projectsWHAT DO YOU NEED TO SUCCEEDMust-Have Bachelors DegreeMinimum 7 years relevant experience in financial services or management consulting with broad experience in leading strategic initiativesMinimum 7 years of experience with advanced levels of project management principles.
Skills and KnowledgeExperience in delivering financial services projects on time; PMP or Change Management Certification is a plusKnowledge of SDLC and business applications in financial servicesKnowledge of Application Design, Build, Testing, and Change ManagementPossess a strong sense of accountability and urgency in completing assignmentsExperience leading cross-functional projects, transformation or change projects preferredExceptional verbal and written communication skills, including the ability to effectively present to large audiences at all levels in the organizationAbility to quickly adapt to changing priorities and deadlines To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Estimated Salary: $20 to $28 per hour based on qualifications.
This is a great opportunity to grow your career with a stable and expanding organization while enhancing and retaining bank client relationships through competitive mortgage products and solutions with exceptional service and care.
WHAT WILL YOU DO?Responsible for the day-to-day operations of specific initiative(s) in the Commercial Transformation portfolio, including but not limited to Target Operating Model, process redesign, Commercial Lending platform deployment, LIBOR transition, and other key programsOrganizes, leads, and facilitates cross-LOB process design, measurement and re-engineering initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environmentDevelops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through CNB and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impactDevelops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimatesEstablishes standards for measuring performance against process requirements - Including the developing metrics that provide data for process management indicators for future improvement opportunities.
Establish standard operating procedures to help control any risk associated with initiatives.
Communicate and report project status to team leadership, including budget, risks and general business issuesParticipate in efforts to develop and execute testing, training and documentationParticipate in effective change management programs within the client organization including creating and administering communication plans to promote end-user adoptionAct as a user advocate to ensure overall system usability and adoptionContribute to the development of cross-team, framework-level projectsWHAT DO YOU NEED TO SUCCEEDMust-Have Bachelors DegreeMinimum 7 years relevant experience in financial services or management consulting with broad experience in leading strategic initiativesMinimum 7 years of experience with advanced levels of project management principles.
Skills and KnowledgeExperience in delivering financial services projects on time; PMP or Change Management Certification is a plusKnowledge of SDLC and business applications in financial servicesKnowledge of Application Design, Build, Testing, and Change ManagementPossess a strong sense of accountability and urgency in completing assignmentsExperience leading cross-functional projects, transformation or change projects preferredExceptional verbal and written communication skills, including the ability to effectively present to large audiences at all levels in the organizationAbility to quickly adapt to changing priorities and deadlines To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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