LiveWire Retail Sales/Customer Consultant
Auto req ID: 10003
Title: LiveWire Retail Sales/Customer Consultant
Job Function: Customer & Dealer Operations
Location: LOS ANGELES
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
Shift: SHIFT1
At LiveWire we re pioneering the future of motorcycling by means of design, software and experience, as our ambition is to create the most desirable electric motorcycle brand in the world. With this mindset, we are looking for dedicated advocates to establish and defend LiveWire as the leader in the electric motorcycle category.
We are looking for an enthusiastic Retail Sales/Customer Consultant for at our first ever LiveWire owned dealership in Canoga Park, CA. This position serves as the primary link between the LiveWire Customer and our brand. The Retail Sales/Customer Consultant will exceed Customer expectations and provide a helping hand to the Customer on their path to ownership. The Retail Sales/Customer Consultant s primary role is to answer any questions the Customer has during the sales process, but also to ensure the sales process is smooth, transparent, easy and complete. This person should be passionate about electric vehicles and sustainability. They will educate and inspire customers on the benefits of electric motorcycles.
We will train you to:
Engage customers as the Chief Product Enthusiast for LiveWire
Prepare daily to accomplish responsibilities and achieve goals while delivering exceptional customer experiences by following consistent process application
Utilize the Customer management system to keep leads organized and connect to new and follow-up customers
Respond and process all Inquiries (Walk-in, Phone, Internet, Special Events)
Maintain strong LiveWire product and competitive electric vehicle knowledge and remain current on all training
Assist customers with test ride on our exciting products
We would love to hear from people with:
Customer service and/or sales experience, preferably in a retail environment
Willingness to learn and apply process (essential)
Experience in representing premium products in a retail environment (preferred)
Strong interpersonal and relationship building ability
Ability to work well independently and within a high-performance team environment
Ability to work evenings and weekends in a retail environment
A valid driver's license (motorcycle endorsement preferred)
Willingness to submit to background check and drug test
Ability to attain a Salesperson license
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports: No
Travel Required: 0 - 10%
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance
|
|
 | |
